Acceptable Use Policy

This Acceptable Use Policy ("AUP") is incorporated into the Terms of Service. Violation of this AUP is a material breach of the Agreement and may result in immediate suspension or termination.

1. Permitted Use

The Service is intended for lawful business use by professionals and organizations to monitor publicly accessible web pages for content changes. Permitted purposes include competitive intelligence on publicly stated terms, tracking of regulator and agency publications, internal policy governance, vendor-page monitoring, and similar activities.

2. Prohibited Monitored URLs

Customer shall not designate as a Monitored URL any page that:

• Requires authentication, log-in, account, or payment to access (including pages behind paywalls, member portals, or SSO).
• Is reached by circumventing a technical protection measure, CAPTCHA, IP block, or rate limit.
• Is marked non-indexable by a valid robots.txt directive applicable to our crawler, unless Customer has obtained the site operator's written permission.
• Contains content whose monitoring violates the site operator's terms of service, applicable law, or a protective order.
• Is hosted by or primarily serves minors, or contains content involving minors in a manner implicating child-safety laws.
• Contains health information, financial account details, or other special-category personal data that would require additional safeguards under applicable law, unless a Business Associate Agreement or equivalent has been executed.

3. Prohibited Conduct

Customer, Authorized Users, and any party acting on Customer's behalf shall not:

• Use the Service to harvest personal data at scale, conduct surveillance of individuals, or build profiles of natural persons.
• Use Output to make automated decisions that produce legal or similarly significant effects on individuals without human review.
• Re-publish, re-sell, sub-license, or redistribute Output to third parties outside Customer's organization, except as expressly permitted by a written partnership or platform-licensing agreement.
• Use the Service to stalk, harass, defame, or violate the rights of any person.
• Attempt to reverse engineer, decompile, or access the source code of the Service, except to the extent expressly permitted by applicable law.
• Circumvent usage limits; run duplicative Monitored URLs to evade tier limits; or operate multiple accounts to fragment usage.
• Introduce malware, test security vulnerabilities without authorization, or interfere with the Service or other Customers' use.
• Use the Service to violate export control, sanctions, anti-bribery, or anti-money-laundering laws.

4. Conflicts of Interest (Legal-Vendor Customers)

Customer warrants that its designation of Monitored URLs and use of Output will not (a) create a conflict of interest under Customer's applicable professional-conduct rules; (b) constitute a conduit for material non-public information ("MNPI") regarding any third party; or (c) be designed to surveil opposing counsel, opposing parties, or any individual or entity in active or anticipated litigation in a manner that violates applicable law or rules of professional conduct.

DriftPatrol does not maintain an ethical-walls or conflicts-checking system across Customers. Customer is solely responsible for verifying — through Customer's own conflict-of-interest screening process — that Customer's use of the Service does not violate Customer's duties of loyalty, confidentiality, or candor. Customer's use of the Service does not extend any DriftPatrol agreement or obligation to Customer's clients, opposing parties, or affiliates.

If DriftPatrol is served with a subpoena, court order, or similar legal process seeking Customer-tenant data, DriftPatrol will (where lawfully permitted) provide Customer prompt notice and a reasonable opportunity to challenge the demand at Customer's expense before producing data.

5. AI / Generative Model Use

Output is produced in part by a third-party large language model (currently Anthropic's Claude family). Customer acknowledges that machine-generated text may contain inaccuracies, omissions, or fabricated content ("hallucinations"). Customer shall not (a) treat Output as a substitute for review of source content; (b) cite Output as a primary authority in any tribunal, regulatory submission, or contractual notice; or (c) republish Output without including the disclaimer "Machine-generated; verify against source."

Attorneys subject to ABA Formal Opinion 512 (July 2024) or analogous state-bar guidance are responsible for satisfying their professional obligations regarding informed-client consent, vendor diligence, confidentiality, and competence in the use of generative-AI tools. The Service is structured to support (not impair) such compliance; see driftpatrol.app/ai-governance.

4. Content of Output

Output may include machine-generated summaries of third-party content. Customer acknowledges that summaries may be inaccurate or incomplete and shall not (a) present Output as legal advice, (b) republish Output without appropriate attribution and disclaimer, or (c) rely on Output without independent verification.

6. Reports and Enforcement

To report a suspected AUP violation, contact [email protected]. Site operators who object to DriftPatrol's retrieval of their publicly accessible pages may submit a takedown request per our Scraping Posture. DriftPatrol investigates reports in good faith and may, at its sole discretion, restrict Monitored URLs, suspend accounts, or terminate Customers that violate this AUP.

7. Changes

We may update this AUP with thirty (30) days' notice for material changes. Immediate updates may be made for legal compliance or to address acute abuse.